Mentor Training Course

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On-site or London-based training venues available

Our public courses are delivered in central London, but we provide on-site training across the UK and rest of the world if required.

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Courses from £250 per delegate

With discounts available for multiple delegates from the same company. The second delegate is half price – for further discounts please get in touch.

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Great news, this course is CPD accredited

And, as a bonus, you’ll walk away with a training manual and a month’s free coaching following course completion.

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We provide an award-winning service

Powercall Training has been named a trusted partner in’s Customer Outreach Awards in 2019.

Become a first class mentor with the right training

Being a mentor isn’t easy. The wealth of knowledge and information you’ve built up over many years of experience is often tacit, and understanding the complexities of a mentor-mentee relationship can also be difficult.

Our trainers aim to alleviate these difficulties by developing attendees understanding of mentoring in an engaging course suitable for both new and experienced mentors.

Important note: In light of recent news regarding Covid-19 (Coronavirus), we understand many in London, throughout the UK and worldwide are choosing to work from home. This means some customers may find it difficult to attend our courses in-person at present. However, please be aware that we offer online training for this mentor course. Online training is delivered via Skype to the same high-standards as our in-person training. Please take care and look after one another.

Mentor training course agenda

Our key objective is to ensure you leave our course with an understanding of the role of the mentor and the necessary skills to be effective. As such, our Train the Mentor courses have a structured agenda divided into three parts:

  1. What is mentoring?
  2. Guiding principles for mentors
  3. A process to support your journey

Nonetheless, it’s worth noting that all of our mentor training courses can be tailored to suit the specific needs of our clients so feel free to get in touch if you have any questions.

What is mentoring?

The first part of our mentor training focuses on what is distinctive about the role of a mentor in organisations, and addresses the benefits to mentors as well as to mentees. It also demonstrates the ways in which mentoring is quite different from coaching or training relationships. In this part of the course, we cover the following aspects:

  • Why might you want to be a mentor? Learn the key benefits for yourself and your mentee.
  • Why might someone want a mentor? Understand the key underlying needs or blockages that may cause a colleague to require a mentor.
  • How and why do organisations use mentoring? Run-down of the key reasons/motivations that cause organisations to use mentoring.
  • How is mentoring different from coaching and training? Learn the distinctive features of a mentoring relationship that make it completely different from coaching and training.

Guiding principles for mentors

The second part of our training will address the fundamental principles that underpin effective mentoring relationships. These will help you to navigate your journey with mentees and to avoid common pitfalls. Learn how to set parameters, and to handle negative /stressful emotions as well as developing powerful communication techniques.

A process to support your journey

Learn the key stages that underpin effective mentoring relationships, and the necessary skills, documentation and planning to ensure they stay on track.

  • Stage One: Setting up and Preparing to Mentor. A checklist of necessary activities for the mentor prior to the first meeting.
  • Stage Two: The First Session. How to ensure you handle the first session in the best possible manner- establishing exactly the right tone.
  • Stage Three: A Positive Second Session: The key features including questioning skills, use of rough agendas and setting a template for future sessions.
  • Stage Four: Navigation and Maintaining Progress: How to maintain the tone of your mentoring relationship, conduct informal reviews and ensure that the relationship is staying on track.
  • Stage Five: Set-down and Consolidate Learning: The necessary steps to bring the mentoring relationship to a close and to evaluate progress.
  • Stage Six: Parting Ways: How to terminate a mentoring relationship in the most effective manner.


We offer this course through a half-day public workshop. Dates and availability can be found on the contact form below. These lively and engaging courses are a great way of energising and focusing those wishing to gain the skills required for effective mentoring. Alternatively, if time constraints and logistical reasons prevent you and your team from joining one of our public workshops we have a couple of solutions:

In house training: We will come to your office to provide bespoke in-house training to those who have been designated to take on mentoring roles and/or to set up internal mentoring schemes.

Skype masterclass: Ideal for one-to-one training, we also provide mentor training via Skype.

Why us?

We are dedicated to delivering leading training to help you progress your career and skillset. To ensure we do this, we develop high-quality courses that are accredited by the CPD (Continuing Professional Development) Standards Office, headquartered in the UK. This means that the learning value has been independently scrutinised to ensure quality and integrity, and that we are a CPD points provider. CPD accreditation is compatible with global CPD Standards.

Frequently Asked Questions

Who is this course for?

This course is suitable for all those wishing to fully understand the role of the mentor, and who are seeking to put in place a tried-and-tested process for establishing the most effective mentoring relationships, as well as avoiding common pitfalls.

How long does this course last?

Public Course: Half day

On-Site Training: Available as a half day or one day course. Contact us for more details.

How is the course structured?

Public Courses start at 9:30am and finish at 1pm

In-House or On-Site Training: Timings depend on our clients’ preferences but courses usually start at 9 or 9:30am and finish at 1pm for the half-day training course, or 5pm for the one day course.

Can the contents of the course be fitted to my needs?

The content of all our courses, when being delivered on-site, can be tailored to our clients’ specific needs.

What is your cancellation policy?

In the unfortunate event that you can no longer attend a course, we will transfer your bookings and any payments to an agreed alternative date free of charge. If you would like to cancel entirely, a full refund will be provided if you let us know more than 7 days prior to the booked date.

How does payment work?

For both public and on-site courses payment is required prior to workshop attendance. An invoice will be issued and payment can be made via electronic bank transfer or through PayPal.

What is included in the price?

For public courses a training manual is provided. On completion of the course all attendees are eligible for the Coaching Hotline where attendees can contact their trainer via email, telephone or Skype should they have any further questions or should they require any further guidance.

For on-site courses the fee includes all tailoring of the training materials and content, and a training manual. On completion of the course all attendees are eligible for the Coaching Hotline where attendees can contact their trainer via email, telephone or Skype should they have any further questions or should they require any further guidance.

What discounts do you offer?

We offer discounts for multiple delegates from the same company at our public courses. When more than one delegate from the same company attends one of our public courses the second delegate is half price. For further discounts please get in touch.

Do you offer online training?

We currently offer virtual training delivered over Skype. It offers an affordable, convenient solution for those who due to logistical considerations are unable to attend our courses in person. It is highly interactive and offers a stimulating option.

In which countries do you provide training?

We deliver our courses all over the world, hence the word “Global” in our name.

What is the style of training?

We adopt a highly interactive style – the best way for imparting learning points. Delegates often comment positively on the participatory style of learning. Role-plays, assessments, and exercises are commonly used to embed learning. Our highly experienced trainers will often share war stories to illustrate key points.

Open Courses

Would you like to understand the key skills and principles required to become a truly effective Mentor? This half-day course looks at the distinct characteristics of mentoring as opposed to coaching and training. It examines the Guiding Principles of Mentoring to assist you to navigate your journey, and to avoid common pitfalls. The course also addresses a tried-and-tested Six Stage Process for effective mentoring to ensure you stay on track at all times. All courses start at 9:30 am. Fee: £250 plus VAT per attendee / Duration: Half Day.

“The team said it was the best four hours they had spent in quite some time”

VP Sales and Marketing, SimCorp Ltd