Mentoring Training Courses

Become a first class mentor with our "train the mentor" course - available online or in-person.

Customer Outreach Award 2019
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Why take this course?

By taking this course, you, your mentees and your company will all see tangible benefits.

  • Become a first class mentor
  • Learn and practice all the skills you’ll need as a mentor
  • Better understand the reasons behind mentoring and the desired outcome for both parties
  • Continue your professional development


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Become An Effective Mentor

Being a mentor isn’t easy. The wealth of knowledge and information you’ve built up over many years of experience is often tacit, and understanding the complexities of a mentor-mentee relationship can also be difficult.

Our trainers aim to alleviate these difficulties by developing attendees understanding of mentoring in an engaging course suitable for both new and experienced mentors.

We are dedicated to delivering leading training to help you progress your career and skillset. To ensure we do this, we develop high-quality courses that are accredited by the CPD (Continuing Professional Development) Standards Office, headquartered in the UK. This means that the learning value has been independently scrutinised to ensure quality and integrity, and that we are a CPD points provider. CPD accreditation is compatible with global CPD Standards.

When done effectively, mentoring can significantly benefit you and your mentees. Improve your mentoring ability today.

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Training available online or on-site

Attend our public training centre in London, book a private session at your offices, or opt for an online course (ideal for remote teams!).

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Courses from £350 per delegate

With discounts available for multiple delegates from the same company.

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Great news, this course is CPD accredited

And, as a bonus, you’ll walk away with a training manual and a month’s free coaching following course completion.

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We provide an award-winning service

Powercall Training has been named a trusted partner in’s Customer Outreach Awards in 2019.

Mentor Training Course Agenda

Our key objective is to ensure you leave our course with an understanding of the role of the mentor and the necessary skills to be effective. As such, our Train the Mentor courses have a structured agenda divided into three parts:

  1. What is mentoring?
  2. Guiding principles for mentors
  3. A process to support your journey

Nonetheless, it’s worth noting that all of our mentor training courses can be tailored to suit the specific needs of our clients so feel free to get in touch if you have any questions.

What is mentoring?

The first part of our mentor training focuses on what is distinctive about the role of a mentor in organisations, and addresses the benefits to mentors as well as to mentees. It also demonstrates the ways in which mentoring is quite different from coaching or training relationships. In this part of the course, we cover the following aspects:

  • Why might you want to be a mentor? Learn the key benefits for yourself and your mentee.
  • Why might someone want a mentor? Understand the key underlying needs or blockages that may cause a colleague to require a mentor.
  • How and why do organisations use mentoring? Run-down of the key reasons/motivations that cause organisations to use mentoring.
  • How is mentoring different from coaching and training? Learn the distinctive features of a mentoring relationship that make it completely different from coaching and training.

Guiding principles for mentors

The second part of our training will address the fundamental principles that underpin effective mentoring relationships. These will help you to navigate your journey with mentees and to avoid common pitfalls. Learn how to set parameters, and to handle negative /stressful emotions as well as developing powerful communication techniques.

A process to support your journey

Learn the key stages that underpin effective mentoring relationships, and the necessary skills, documentation and planning to ensure they stay on track.

  • Stage One: Setting up and Preparing to Mentor. A checklist of necessary activities for the mentor prior to the first meeting.
  • Stage Two: The First Session. How to ensure you handle the first session in the best possible manner- establishing exactly the right tone.
  • Stage Three: A Positive Second Session: The key features including questioning skills, use of rough agendas and setting a template for future sessions.
  • Stage Four: Navigation and Maintaining Progress: How to maintain the tone of your mentoring relationship, conduct informal reviews and ensure that the relationship is staying on track.
  • Stage Five: Set-down and Consolidate Learning: The necessary steps to bring the mentoring relationship to a close and to evaluate progress.
  • Stage Six: Parting Ways: How to terminate a mentoring relationship in the most effective manner.

Mentor Skills Training Course Dates

(Half-Day 9:30am-1pm)


Friday 12th January 2024

Monday 12th February 2024

Tuesday 26th March 2024

Wednesday 10th April 2024

Tuesday 21st May 2024

Thursday 6th June 2024

Wednesday 17th July 2024

Thursday 1st August 2024

Friday 27th September 2024

Monday 21st October 2024

Tuesday 19th November 2024

Wednesday 11th December 2024

More dates to come. Other dates are available on request.

Frequently Asked Questions

Who is this course for?

This course is suitable for all those wishing to fully understand the role of the mentor, and who are seeking to put in place a tried-and-tested process for establishing the most effective mentoring relationships, as well as avoiding common pitfalls.

How long does this course last?

This course usually lasts between a half and full day, depending on your needs.

How is the course structured?

Our half-day options start at 9:30am and finish at 1pm, whereas full days finish at 5pm.

Can the contents of the course be fitted to my needs?

The content of all our courses, when being delivered on-site, can be tailored to our clients’ specific needs.

If there’s an area you’d really like to focus on, such as the guiding principles of mentoring, then we can accommodate that – just let us know.

What is your cancellation policy?

In the unfortunate event that you can no longer attend a course, we will transfer your bookings and any payments to an agreed alternative date free of charge. If you would like to cancel entirely, a full refund will be provided if you let us know more than 7 days prior to the booked date.

How does payment work?

For both all courses payment is required prior to workshop attendance. An invoice will be issued and payment can be made via electronic bank transfer or through PayPal.

What is included in the price?

For all courses a training manual is provided. On completion of the course all attendees are eligible for a month of ongoing support and coaching where attendees can contact their trainer via email, telephone or Skype should they have any further questions or should they require any further guidance.

What discounts do you offer?

We offer discounts for multiple delegates from the same company at our public courses.

Do you offer online training?

We currently offer virtual training delivered over Skype. It offers an affordable, convenient solution for those who due to logistical considerations are unable to attend our courses in person. It is highly interactive and offers a stimulating option.

In which countries do you provide training?

We deliver our courses all over the world, hence the word “Global” in our name.

What is the style of training?

We adopt a highly interactive style – the best way for imparting learning points. Delegates often comment positively on the participatory style of learning. Role-plays, assessments, and exercises are commonly used to embed learning. Our highly experienced trainers will often share war stories to illustrate key points.