Critical Thinking Course

Improve your critical thinking skills with our one-day course in London (or online). Learn how to stop, take stock and develop more rational, logical thoughts before jumping into tasks.

Customer Outreach Award 2019
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Why take this course?

In this course, you will be introduced to the key concepts and skills that will enable you to apply critical thinking to your workplace. In this course you will learn to:

  •  Understand the meaning of Critical Thinking and its significance
  •  Benchmark yourself against the qualities of a critical thinker 
  •  Enhance your Critical Thinking skills 
  •  Rid yourself from assumptions that may be impeding your effectiveness 
  •  Break down and clarify business briefs, so you get it right every time
  •  Use Bloom’s Taxonomy to structure thoughts, tasks, and projects for business success
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Develop Your Critical Thinking Skills

The best performers in any business understand the fundamental components of a task, what they can bring to it, and equally importantly what they cannot bring to it. Critical thinking skills enable you to develop the self awareness required to ensure a brief is fulfilled as efficiently and effectively as possible. Knowing where your strengths and weaknesses lie, and how to utilise the resources at hand to deliver lasting and reliable results will deliver noticeable benefits for your business.

This course will set you on the path of developing your critical thinking abilities, a skill which will not only be applicable to business, but also provide a beneficial clarity of thought in your day to day activities. You will be provided with simple tools to enhance your thought process, and to free yourself from assumptions that may be holding you back.


Critical thinking skills can be utilised to deliver results in your business and personal life. Start building a life changing mindset now.

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Training available online or on-site

Attend our public training centre in London, book a private session at your offices, or opt for an online course (ideal for remote teams!).

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Courses starting from £420 per delegate

With discounts available for multiple delegates from the same company.

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Free resources to takeaway and follow up support

As standard, all the materials used on the course, including a training manual, are free for you to take home. We’ll also provide support and advice for a month afterwards.

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We provide an award-winning service

Powercall Training has been named a trusted partner in’s Customer Outreach Awards in 2019.

Course Agenda

The following areas are covered in the course:

  • The Key Characteristics of Critical Thinkers– An exploration of what we mean by critical thinking, and an analysis of the factors that characterise great critical thinkers
  • Barriers to Critical Thinking – Assessing the factors which bar us from critical thinking, including the role of our assumptions and preconceptions, and why we are prone to using them from the perspective of neuroscience
  • Bloom’s Taxonomy – An overview of Bloom’s Taxonomy and why it is a useful tool for critical thinking
  • The Power of Memory– Exploring the nature of memory, as well as simple tools to enhance our memory when reading or listening 
  • The Role of Comprehension– An experiential session to test the role of comprehension
  • Experimentation and Application– An opportunity to apply and experiment with something we have learned, and an overview as to why this is important
  • The Significance of Analysis – An exploration into Root Cause Analysis, and how it can assist us in the workplace
  • Tools for Evaluation – The role of SWOT and PEST Analysis methods, as effective role tools for evaluating existing business challenges against the current climate
  • Unlocking the Power of Creation – An experiential session, utilising and bringing everything we have learned

Critical Thinking Skills Training Course Dates

(One Day 9:30am-5pm)


Please contact us for dates.

Frequently Asked Questions

Who is this course for?

The course is suitable for those who are new to the application of critical thinking in the workplace, and who would like to become more self-aware and also those with some degree of knowledge who would like to develop their skills further.

How long does this course last for?

Public Course and On-Site Training: One Day

How is the day structured?

Public Courses start at 9:30am and finish at 5pm.

In-House/On-Site Training: Timings depend on our clients’ preferences but courses usually start at 9 or 9:30am and finish at 5pm.

Can the contents of the course be fitted to my needs?

Our critical thinking training courses are purpose built for the exact needs of our attending delegates, so if there’s a particular area you’d like to focus on then just let us know.

What is your cancellation policy?

In the unfortunate event that you can no longer attend a course, we will transfer your bookings and any payments to an agreed alternative date free of charge. If you would like to cancel entirely, a full refund will be provided if you let us know more than 7 days prior to the booked date.

How does payment work?

For all courses payment is required prior to workshop attendance. An invoice will be issued and payment can be made via electronic bank transfer or through PayPal.

What is included in the price?

For all courses a training manual is provided. On completion of the course all attendees are eligible for the Coaching Hotline where attendees can contact their trainer via email, telephone or Skype should they have any further questions or should they require any further guidance.

What discounts do you offer?

We offer discounts for multiple delegates from the same company at our public courses.

Do you offer online training?

We currently offer virtual training delivered over Skype. It offers an affordable, convenient solution for those who due to logistical considerations are unable to attend our courses in person. It is highly interactive and offers a stimulating option.

In which countries do you provide training?

We deliver our courses all over the world, hence the word “Global” in our name.  

What is the style of training?

We adopt a highly interactive style – the best way for imparting learning points. Delegates often comment positively on the participatory style of learning. Role-plays, assessments, and exercises are commonly used to embed learning. Our highly experienced trainers will often share war stories to illustrate key points.

Who is the trainer on this course?

All of our courses are run by Head Coach, Anthony Maddalena. Anthony has over 20 years experience in coaching a full range of sales and leadership skills in individuals, teams, and groups of delegates – having worked with some of the largest companies in the world to SMEs, startups, and everything in between. If you wish, you can connect with Anthony via his LinkedIn profile.