Improve Your Ability To Communicate
In any client-facing or team management role, great communication is the foremost important skill a person needs to be successful. For those in sales or business development, it’s no secret that the quality and depth of our communication with both existing and potential clients has a direct impact on the size of our deals and on our ability to win repeat business.
One key area of communication is building rapport. To build rapport and create a connection you need to have the tools and skills to quickly inspire trust across in-email, in-person and over-the-phone, because the way we talk to clients and colleagues changes depending on the medium we use.
Understanding these subtle nuances can make a huge difference and truly elevate your interpersonal skills. On this half-day communication course you will learn about theory, practice easy-to-apply techniques, get feedback and after-course support from our team, and go away with the confidence to be a much more effective and influential communicator.