Improve Your Ability To Communicate
In any client-facing or team management role, excellent communication is the foremost important skill a person needs to be successful, whether it’s for public speaking, conflict resolution, team collaboration, or leadership. And for those in sales or business development, it’s no secret that the quality and depth of our communication with existing and potential clients directly impact the size of our deals and our ability to win repeat business.
One key area of communication is building rapport. To build rapport and create a connection you need to have the tools and skills to quickly inspire trust across in-email, in-person and over-the-phone because the way we talk to clients and colleagues changes depending on the medium we use.
Understanding these subtle nuances can make a huge difference and elevate your interpersonal skills. On this half-day communication course, you will learn about theory, practice easy-to-apply techniques, get feedback and after-course support from our team, and go away with the confidence to be a much more effective and influential communicator.